1. Ownership of the domain

This website ( ) is registered pursuant the "Regulation of registering domains / subdomains. COM" for Dysfunctional Shoes, a registered mark for the company Tiago Ramalho Original Company Unipessoal, Lda, with registered office at Quinta da Fidalga - EN 221, Arrifana 6300-035 Guarda, Portugal.


2. Purpose and Scope

These Terms and Conditions are targeted to website visitors and therefore to any commercial transactions conducted through the virtual Dysfunctional Store, available on it.

The navigation on the website, as well as the purchase of any product at Store Dysfunctional implies the acceptance of these Terms and Conditions.

Dysfunctional Shoes reserves the right to change these Terms and Conditions without notice.


3. Content Information  is a website that is intended only for private use. Reproduction, transfer, distribution or storage its without prior written permission is prohibited for other purposes than personal use.

Dysfunctional Shoes reserves the right to modify at any time the presented information about products, pricing, promotions, business conditions and services.

It is forbidden to introduce links from our website for commercial purposes without prior permission from Dysfunctional Shoes.

Likewise, the abusive use of the domain without prior authorization may be a reason to appeal to competent legal means by Dysfunctional Shoes.

In case of finding on other websites links that allow access to, we inform that Dysfunctional Shoes has no responsibility neither on the provenance of the page nor on the content included on it.

We make efforts to ensure that the information provided is free of typographical errors and whenever they occur, we proceed to rectify them as soon as possible. If the information provided does not match the characteristics of the product, we assist the Customers right to terminate the contract of sale, under the applicable legal terms.

The pictures presented on the website are merely illustrative. We recommend you to consult detailed information on the product and their characteristics.

Prices and specifications are subject to change without notice.

Despite our efforts, some products may appear incorrectly priced, so we check the prices whenever proceed with treatment orders. If the product price is lower than the advertised price, we will refund the difference. If the price is higher, we will inform the Customer by e-mail and wait for the acceptance of the new proposal. Having no acceptance means the order will be canceled.

The range of products to be sold on Dysfunctional Store is independent, in price levels and quantities in stock, from those which is present on multibrand stores where the brand is represented.

All promotional campaigns have limited stocks and are an exclusive to online selling. In case of unavailability of the product and / or out of stock, the Customer will be informed of the cancellation of all, or part, of the order entitled to repayment of the amount paid.


4. Intellectual and Industrial Property

All texts, comments, illustrations and images reproduced or represented in website are strictly reserved in terms of copyright and intellectual property rights for the entire world. Accordingly, and pursuant to the Intellectual Property Code, only private use is authorized.

Any reproduction or representation of all, or part, of website elements is strictly prohibited.

The company names, brands and distinctive signs played on website are under protection of industrial property laws. Any reproduction or representation of all or part of any distinguishing marks is strictly prohibited and shall be subject to the prior written consent of the trademark owner.


5. Responsibility

All products sold at Dysfunctional Store are in accordance with Portuguese law.

Dysfunctional Shoes declines any responsibility in case of violation of the legal conditions on order destination country. It is a Customer responsibility to check with the local authorities the conditions for importation or use of the ordered products.

Dysfunctional Shoes is not responsible for damages due to interference, interruptions, computer viruses, faults or disconnections operating system that may prevent temporarily the access, navigation or to provide services to users.


6. Customers Obligations

The Customer and User shall comply with the general conditions and abide by them. Undertake a particular fulfill following the obligations:

1) It is forbidden to introduce, store or distribute defamatory content through the website as well as obscene, libelous, hateful and / or any other measures that violates the general principles of law and public order;

2) Save and not disclose the password to enter the website in order to prevent others from accessing your account on Dysfunctional Store;

3) Do not use false identities;

4) Provide correct personal data and addresses so that Dysfunctional Shoes can properly process the orders;

Customer is responsible for the accuracy of the data reported to Dysfunctional Shoes and compromises to update any alteration at Dysfunctional Store Account Registration.

Dysfunctional Shoes disclaims any liability for any delay or inability to process orders, including delivery, due to error or failure of the data reported by the Customer.

The use of this website is subject to the conditions of use pre-defined by Dysfunctional Shoes, acting as its sole proprietor.


7. Personal Data

The data collected on this website is used only for the processing of orders and communication with Customers, processing information requests and any eventual complaints, statistical analysis, as well as direct marketing purposes.

Dysfunctional Shoes guarantees the confidentiality of any data supplied by its Customers. Despite the Dysfunctional makes the collection and processing of data securely, and prevents their loss or manipulation, using more refined techniques for this purpose, we reported that the collection in an open network allows the movement of personal data without security at the risk of being seen and used by unauthorized intermediates.

All Customers have the right of access, rectification, cancellation and opposition of their data. If you wish, at any time, to no longer be part of the database of Dysfunctional Shoes just communicate that to


8. Customer Service Department

Our Customer Service Department is able to solve any problem related to our items or deliveries. If you need to clarify any doubts, make any claim or suggestion about the ordering or purchasing process you may contact us by e-mail for the following address:


9. Applicable Law

All purchases made on website are subject to the Portuguese law. Any dispute or difference in interpretation of the Terms and Conditions and usage will be submitted to the competent Portuguese Court.

If our Customer is outside of mainland Portugal, we inform you that any lawsuit must be forwarded to the Portuguese Courts.

These Terms and Conditions and Use were updated on the 1st of March, 2016.